Privacy Policy

How we collect, use, and protect your information.

Last updated: 2026-03-05

Overview

The Fresh Tank Company (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

Information We Collect

We may collect:

  • Contact information you provide (such as name, email, phone number).
  • Service details you share (such as RV type, location, and service requests).
  • Feedback and testimonial consent, when you submit a feedback form and choose whether your comments may be used as a testimonial.
  • Newsletter preferences, when you opt in to email updates via a contact or scheduling form.
  • Basic usage data (such as pages visited and device/browser information).

How We Use Information

We use the information to:

  • Respond to inquiries and schedule services.
  • Provide customer support.
  • Send newsletters or service updates when you have opted in.
  • Publish feedback as a testimonial on our website, only when you have explicitly consented.
  • Improve our website and services.
  • Comply with legal obligations.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who assist with communications or operations, or when required by law. When you opt in to our newsletter, your name and email address are transmitted to EmailOctopus, our third-party email marketing platform, solely for the purpose of sending you updates. Payments are collected in person or by invoice using Square; we do not process payment information through this website. Square’s privacy policy governs how your payment data is handled.

Cookies and Analytics

We may use cookies or similar technologies to support site features and, when enabled, third-party map embeds, analytics, or marketing tools. You can control preferences through the website’s Cookie Settings control and through your browser.

Data Retention

We retain inquiry and contact information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For customers who have engaged our services, we retain service records — including contact details, service history, and related correspondence — for as long as reasonably necessary for business operations, invoicing, and legal compliance.

Your Choices

You may request access, correction, or deletion of your personal information by contacting us. If you have opted in to email updates, you may unsubscribe at any time using the unsubscribe link in any email we send, or by contacting us directly.

Contact Us

If you have questions about this Privacy Policy, contact us at: